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RetailTechGear Online

E-commerce Order Processing Automation

70% faster order processing

The Challenge

TechGear Online was struggling with manual order processing that took hours each day. Their team was copying data between systems, manually updating inventory, and sending order confirmations by hand. As sales grew, errors increased and customers waited longer for their orders.

Our Solution

We built an end-to-end automation system that connects their Shopify store with their warehouse management system and email platform. Orders now flow automatically from purchase to fulfillment, with real-time inventory sync and instant customer notifications.

Results

70% reduction in order processing time
95% decrease in data entry errors
Same-day shipping for 90% of orders
Customer satisfaction score increased by 40%
Smart Circuit transformed how we handle orders. What used to take our team 4 hours now happens automatically. We can finally focus on growing the business instead of drowning in admin work.
Sarah Chen
Operations Manager, TechGear Online

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